Roadmap

Labels for companies

It would be great to have labels applied at the Company level, with the option to apply the label to users as well.

Undo Send

Option to reply on a message in the thread

Out of office feature

Add out-of-office option that would influence assignee and workflow option

Option to have reports send by email

Once can set up a schedule to get email daily, weekly, etc. on the reports selected.

Mobile app

New chat tool with AI driven workflow and chatbot

We made the action bar more prominent

We moved the mail split button above the mail list instead of the top navigation

Stacked windows (last opened shows next)

Open windows now behave like a stack: when you close the top window, the previously opened one appears next (and so on)

Login with passkey

New API documentation

New API methods: save draft and reply to email

New API: delete notes, delete drafts

New Search: Faster search, semantic driven

New API: add, update, and delete a label

Helpmonks MCP server

Use Helpmonks with your favorite AI tool to read and answer emails. Works with Raycast, OpenAI ChatGPT desktop, and Claude desktop (or any app that can use MCP).

Todoist integration

API: Option for White-Label customers to access data with host specific API keys

API: Custom fields

Fixed an issue that would cause the label sidebar to show multiple times

Dark theme updates

The dark theme has seen some major changes recently. We also adopted all colors and made it easier on the eyes.

New live-chat and knowledge-base

We are about to release a new live-chat and knowledge-base. This will include chat bots and AI options.