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Mobile app (currently beta testing)

Helpmonks CLI

Use the CLI to run on your machine or on your server. Complements the MCP integration or if you just don't want to use MCP

Integration with Mailtwine: Automated email triage app

This provides a native integration with our new email triage software at https://mailtwine.com

Labels for companies

It would be great to have labels applied at the Company level, with the option to apply the label to users as well.

Undo Send

Option to reply on a message in the thread

Out of office feature

Add out-of-office option that would influence assignee and workflow option

Option to have reports send by email

Once can set up a schedule to get email daily, weekly, etc. on the reports selected.

Todoist integration